Emergency Vet Frequently Asked Questions
Emergency Vet Frequently Asked Questions
Commonly asked Asked Questions about Emergency
Yes, the Emergency Hospital Reception team will be able to assist processing any insurance for you or assist in sending you the information you may need to put through your claim.
What do I do once I get to the Emergency Hospital?
Once you arrive at the Emergency Hospital, the reception team will record any important information from you to complete a patient information sheet. During this time, the triage team will be made aware of your arrival.
The pet/patient will then be triaged. Some patients may be brought straight through to the hospital if immediate treatment is required. Other patients will be required to wait for a consultation. Veterinary emergency centres operate the same way human emergency hospitals do.
Should I call in advance?
Yes, if you can, please call the Emergency Hospital directly. The team will get any key information about your situation, which will help them prepare for your arrival.
What are the wait times?
Due to the unpredictable nature of emergencies, wait times vary greatly and can change rapidly. It is best to call in advance and speak to the staff at the Emergency Hospital.
Please be patient with the team. If you have any queries the team will do their best to make your experience as easy and calm during this worrying time.
Can I use my pet’s insurance?
Yes, the Emergency Hospital Reception team will be able to assist processing any insurance for you or assist in sending you the information you may need to put through your claim.
Is an appointment needed?
Emergency cases typically can’t be scheduled due to their unpredictable nature. If you are able, call ahead of time regarding concerns with your pet.
What do I do once I get to the Emergency Hospital?
Once you arrive at the Emergency Hospital, the reception team will record any important information from you to complete a patient information sheet. During this time, the triage team will be made aware of your arrival.
The pet/patient will then be triaged. Some patients may be brought straight through to the hospital if immediate treatment is required. Other patients will be required to wait for a consultation. Veterinary emergency centres operate the same way human emergency hospitals do.
What are the wait times?
Due to the unpredictable nature of emergencies, wait times vary greatly and can change rapidly. It is best to call in advance and speak to the staff at the Emergency Hospital.
Please be patient with the team. If you have any queries the team will do their best to make your experience as easy and calm during this worrying time.
Is an appointment needed?
Emergency cases typically can’t be scheduled due to their unpredictable nature. If you are able, call ahead of time regarding concerns with your pet.
Should I call in advance?
Yes, if you can, please call the Emergency Hospital directly. The team will get any key information about your situation, which will help them prepare for your arrival.
Can I use my pet’s insurance?
Yes, the Emergency Hospital Reception team will be able to assist processing any insurance for you or assist in sending you the information you may need to put through your claim.
What do I do once I get to the Emergency Hospital?
Once you arrive at the Emergency Hospital, the reception team will record any important information from you to complete a patient information sheet. During this time, the triage team will be made aware of your arrival.
The pet/patient will then be triaged. Some patients may be brought straight through to the hospital if immediate treatment is required. Other patients will be required to wait for a consultation. Veterinary emergency centres operate the same way human emergency hospitals do.
Can I use my pet’s insurance?
Yes, the Emergency Hospital Reception team will be able to assist processing any insurance for you or assist in sending you the information you may need to put through your claim.
Should I call in advance?
Yes, if you can, please call the Emergency Hospital directly. The team will get any key information about your situation, which will help them prepare for your arrival.
Is an appointment needed?
Emergency cases typically can’t be scheduled due to their unpredictable nature. If you are able, call ahead of time regarding concerns with your pet.
What are the wait times?
Due to the unpredictable nature of emergencies, wait times vary greatly and can change rapidly. It is best to call in advance and speak to the staff at the Emergency Hospital.
Please be patient with the team. If you have any queries the team will do their best to make your experience as easy and calm during this worrying time.